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Websites and Hotlines Offer Holiday Help

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Honey and Spice Glazed Turkey / Butterball

Here are hotlines and websites for finding information on just about everything you need for Thanksgiving.

  • Butterball Turkey Talk-Line: (800) 288-8372, 9 a.m. to 9 p.m. live assistance, then automated;
  • Crisco Pie Hotline: (877) 367-7438 offers a pie expert to talk to from 9 a.m. to 7 p.m. Monday through Friday throughout the holidays. The line is also available 8 a.m. to 8 p.m. now through Nov. 26 and Dec. 15-23. On Thanksgiving Day, Christmas Eve or Christmas Day, access videos with step-by-step visual instructions and guidelines for making pie crusts.
  • Domino Sugar: – look here for baking tips and recipes.
  • Fleischmann’s Yeast Baker’s Help Line: (800) 777-4959: offers information for using yeast, storing it, determining if it is still useable. Consumer representatives are on hand 10 a.m. to 5 p.m. Monday-Friday. Recipes, tips at
  • Food and wine pairing: offers tips on what wines to pair with turkey or your side sides.
  • Foster Farms Turkey Helpline: (800) 255-7227: answers questions about their products and how to prepare turkey, 11 a.m. to 8 p.m. Monday-Friday. Or visit
  • King Arthur Flour Co.’s Bakers Hotline: (802) 649-3717 for information on baking just about anything. Staffed 8 a.m. to 9 p.m. Monday-Friday and 9 a.m. to 5 p.m. Saturday and Sunday year-round. During the holidays, the hotline is available weekends from 9 a.m. to 9 p.m. Also, you can e-mail questions to or join live chats at when the hotline is available.
  • Land O’Lakes Holiday Bake Line: (800)  782-9606; hotline available 8 a.m.-7 p.m. through Christmas Eve.
  • McCormick: provides  holiday recipes and instructions for craft projects that use spices.
  • National Turkey Federation: advocates for the turkey industry and has a Thanksgiving guide for turkey preparation as well as other holiday dishes.
  • Nestlé Toll House Baking Information Line: (800) 637-8537 is available 8 a.m. to 8 p.m.  Monday-Friday. Also, their Web site,, offers baking tips and recipes.
  • Ocean Spray consumer help line: (800) 662-3263 is available 9 a.m. to 5 p.m. Monday through Friday, including Thanksgiving Day. Or visit for a  Thanksgiving planning section including expert advice, tried-and-true recipes, ideas for a beautiful table, crafts and hints for the host.
  • Perdue Farms: (800) 473-7383. Find out about roasting, carving and leftovers at
  • Reynolds Turkey Tips hotline: (800) 745-4000 for recorded turkey defrosting and roasting information;
  • Shady Brook Farms Turkey Line: (888) 723-4468 offers recorded information about turkeys from buying and prepping to roasting and carving.
  • USDA Meat & Poultry Hotline: (888) 674-6854 offers information on safe food handling and prevention of food-borne illnesses.

John Griffin and contributed to this report.

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2 Responses to “Websites and Hotlines Offer Holiday Help”

  1. I also like The Splendid Table’s “Turkey Confidential” which is on NPR stations on Thanksgiving, 10 am CST – noon. You can call in your questions for Lynn at (800) 537-5252. It can be an amusing show to listen to as you make your own holiday feast. The show is produced by American Public Media.